I had gone to the dentist to replace a partial that i had broken. I've left bad reviews almost everywhere I can. I noticed the front deskloud voice, which gave the impression On 9/24/22 I submitted an email to [protected]@gentle1.com asking them to check the insurance billing codes. 1-800-673-1889. Another asked me to acknowledge that medications (not a specific medication but medications in general) can have side effects. Gentledentalallentown.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. Gentle Dental is concealing their identity using a paid service on a publicly accessible database for domain names, creating legitimacy concerns and reducing user trust. The worst. Refund. About a month later, we received a bill for another $500. I have two teeth that are very sensitive and that have been causing me a lot of pain. Whom in was going. At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance. Customer Service. Find a dentist in your area for specific needs. I was a happy customer of Gentle Dental. Ive been Long story shortunless you have OHP or other state funded health care they won't even pull your tooth. Your smile? No. His incompetent staff has just screwed up and I believe I will be looking for another dentist. I believe Gentle Dental is unethical and they should write off what they told me my insurance would cover. We also accept Essential Dental, a dental savings plan that allows members to have the dental care they need at the savings they can afford. Insurance is a contract. I look forward to hearing from you in a timely manner! Deductible. She helped me from start to finish and even checked on me after the root canal. And I do not owe anything to them previously. I also let her know that I do not have the time, disposition, or patience to put up with phony lip-service, and a diet of horse manure. They informed me that it was 2 different procedures and Gentle Dental should and has to return my money and they would have always paid it. My sister was also seen at this gentle dental about a week ago and they were so rough with her mouth she bled and has wounds in her mouth. Dr. Alikpala and her team are fantastic. [protected]@gmail.com. I stated at least three times that molar removal was not a priority; to both dental assistant and dentist, and yet despite this request, the initial treatment plan included a molar removal.3. 02130 Immediately. Waiting. Gentle Dental accepts over 200 dental insurance plans including Delta Dental, MetLife, BlueCross BlueShield, Guardian, Cigna, Aetna, Altus, Assurant, and United Concordia. Life is full of momentsplanned and unplannedand were here for all of them. InterDent does not practice dentistry or employ licensed professionals to provide patient care. Patients receive award-winning dental care from dentists who are graduates from top dental schools. Freakishly odd behavior of dentist, who walked in patient room without really and acknowledgement, and proceeded to go over issues while talking in a different direction. Call us. 302 Gentle Dental jobs. Full-time. Send me any. I have been a supporter and recommended the services to multiple friends. I left the clinic -fed up with them-, having so many different dentist working on the 1 implant. Hats off to Dr. Amin, Dr. Colon and Sheela. : , , , . New patients receive an exam, all necessary x-rays, a cleaning, and a personalized treatment plan for $57. InterDent Service Corporation Updated: 05/18/2023 Our promise. Return. Book a check-up or Call us. Dentures and Dental Implant Solutions Gentle Dental 2.7/5 (305 reviews) Are you this business? Billing Information Arizona & California. Dr. Mancini I n will. BBB Business Profiles generally cover a three-year reporting period. You will successfully communicate financial planning and available options based on the proposed treatment. I have had nothing but trouble dealing with your company regarding this issue which is very disappointing. Along with general dentistry, each location has specialty services which allows for high quality, coordinated care. At Gentle Dental Center we strive to provide our patients with the best and most complete dental care. I shopped around, Kathy K. said: I normally don't write many reviews but I absolutely had to write one, jany p. said: I went to Dr Oh and took my two teenagers for check up and cleaning ., Rocky L. said: I was visiting from Northern California over the weekend and. Jessica Boitz (gill) I left gentle dental in a flash.. Again stay away- save yourself grief- runaround- high turnover of dentists, I must have seen 4-7 different dentists while going to gentle dental over 3 years. You can expect a prompt reply. Find a Dentures and Dental Implant Solutions partner. Shody. ATTENTION: If you speak English, language assistance services, free of charge, are available to you. I asked not once, but twice for those comments to be included while in the office, and that did not happen.2. To my surprise they were able to install my permanent crown even though the appointment for that procedure was scheduled a week later. Unsubscribe at any time. Refund. If you need additional service and are not satisfied with the response you receive from your practice manager, please contact us directly by completing the form on this page. We accept Apply Pay and Google Pay in the office. Was cut by dentist with scalping tool. Download to learn more! Real. Just head over to our locations page, and see where the nearest dental office is to you. Inspite of it not being our fault we paid. I showed my EOB and the billing staff claimed they hadnt been paid by insurance and offered to credit the $60.90 to my bill that day. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Tumawag sa 1-800-673-1889. I agreed to do this but just found out just a few days ago that my final bill states that my partial dentures were uncovered. Care Credit extends special financing options that you cant get when using your Visa or MasterCard. I asked for refund from gentle dental. I wanted to get a broken tooth fixed after I decided to take off my braces with them, it was just a small part of a corner of the tooth, it was something very small, you could barely noticed it, but it had been bothering for months after it broke not getting a refill, but at gentle dental chula vista they said I needed a crown because the refill wasnt gonna Bengal dental bad office manager bags in now susan pimentel at gentle dentist of my $700 for bad dental work including their corporate office in waltham ma please legal and ada mea call susan pimental like them at [protected] and ask her where b is my refund so using this atrocious misjustice ada & mea and mass dept of licensure legal staff fro many of lying employees I have dealt with in the past dr mancinigone from there and dt prezhennski niw at premiere dental in water tom need a senior manager to take charge this office us located at 612 centre st jamaica plain, na 02130 stay away! Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare : , 1-800-673-1889. I said I wanted a refund but was told Id have to wait for insurance to pay the claim and then see if I owed anything. Thats illegal. I went to Gentle dental Northpointe, Months later after my partials were finished I received a bill from Gentle Dental saying I still owed them $626.46 because my insurance would not pay for the procedure. She takes the time to show you pictures of your teeth and why she recommends a certain procedure. I should have a credit on my account of almost $600 and they are stating that this balance is $300. We received services at Gentle dental first on December 9 2020 when we received a consultation for *** to receive braces.We proceeded to have braces put on agreeing to a 24 month contract and the estimated treatment fee was $6556.00 dollars. Paid. An. Customer Service Representative. I was told by the Santa Rosa ca. My. For multiple reasons, Gentle Dental should refund the $50 visit for this past Tuesday on March 15, 2023. (866) 319-9409. . I. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. customer service contacts 1.3 from 35 complaints 35 complaints 9 resolved 26 unresolved File a complaint Table of contents Verified Follow Share Complaints Contacts Gentle Dental phone number +1 610 616 3593 8 30 Gentle Dental website www.gentledentalallentown.com What are Gentle Dental's email addresses? I have been a patient at this office for 10+ years and would recommend Gentle Dental Wakefield to anyone for their next dentist appointment! Our practice will work with your insurance provider to verify coverage and will provide you with different treatment options to achieve your cosmetic goals. Most dental insurance plans cover dental implants. Our friendly dentists, caring hygienists and helpful staff are here for your whole family. Since 1971, we have been leading the way in dental care. Sunbit offers patients a way to split their bill into monthly payments up to 72 months. : 1-800-673-1889. I want my son to go to Gentle Dental Portland free of charge for a one time exams. Ma 02130, Return my. Gentle Dental accepts most dental insurance plans but does not currently accept Medicaid. CB Dental Services Gentle Dental Gentle Dental reviews & complaints Gentle Dental Gets Very Weak Customer Support Rating 9 Resolved 26 Unresolved 26% of 35 complaints were resolved File a complaint Table of contents Verified Follow Share Complaints Contacts Directly. | Privacy Policy | Sitemap. The agreed (**-Network) amount should have only been $2259.00 ($62.00 nitrous, $250.00 Surg ******** $191.00 bone graft and $1756.00 Endosteal Impl). To Dentist. 2023 Gentle Dental of New England All Rights Reserved. Scheduled an appointment for him ..which ended up being today a couple months later. Give your child the compassionate and thorough care they deserve. Give me my money back uuugghhh. I let ***** know that my son was planning on moving back home in November and told her that we would not be getting the permanent implant there due to him coming back home to another State so I needed to get refunded for the services that where never rendered. Gentle Dental has been paid $3087.00 between my insurance company and myself personally. All Rights Reserved. They proceded to make a mpould and a replacement. Some have had to get an attorney to stop the harassment, and some have received money for damages resulting from their harassment. Gentle Dental accepts Essential Dental Plan which allows members to receive the dental care they need at the savings they can afford. 1-800-673-1889. View job. And the filling? She told me Im in pain from clenching my jaw and grinding my teeth, but my tooth is so worn down I cant eat anything on the side it is on. Manager no longer works there. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The insistence that about 35 minutes was all that was necessary time for a deep clean?Kindly confirm that the visit fee will be refunded immediately. Compare all Customer Service Representative salaries in the United States Call us. We have been providing peace of mind for you and your family for over 45 years. A. Time: 2:45PM-3PM Wanted to like this place but it's just been bad experience after bad experience. Thank you! We offer several payment options including No Money Down and monthly payment plans with autopay. The latest review, Their butcher service on a procedure done by one of their former dentist t no ellyn ferrar while she was employed by tgem. My experience was terrific! Another month later, we received another bill for $500, and they said it is just automatic and we don't need to pay it. My daughter's appointment was supposed to last an hour, so we wait for her in the car and at the nearby Fred Meyer. It's easy to find the closest Aspen Dental location is to you. Work on. ARE YOU KIDDING ME!! office that they could bleach it. The company provides a physical address, phone number, and email, as well as 3 social media accounts. My dental insurance provided me with your office since they took my dental insurance. The front office lady said she will talk to her manager on Monday if can be waived off and will get back. A. Still. And now you can pay over time with Sunbit, which allows patients to split their bill into monthly payments up to 72 months with an approval rate of over 85% of patients, even those with lower credit scores. Ave. Jamaica. I drove to the location that is across town, 7260 W. Lake Mead Blvd, Las Vegas 89128. Their next level billing department admitted to me that they overbill this way to collect so patients dont refuse to pay post procedure. I was told Id have a credit. Of. Well take care of the teeth youve got, and the ones you dont. That. 15 minutes before the scheduled appointment's end. I have excellent oral hygiene. Is that called help. Customer Reviews are not used in the calculation of BBB Rating. I would definitely recommend my experience at Gentle Dental Cambridge in Porter Square. I then started receiving bills beginning in October 2022 for $3202. I called them they said they'd call back Nope. Second straw: I was asked to sign a full page of waivers that some consultant or seminar or lawyer probably recommended as best practices without any regard to how the patient might react to them or whether they make sense or are just plain silly. service, no contact -3 2 years of my dental insurance expired, painful root canal after several months. They have high turnover of so called dentists. Were happy to verify insurance coverage prior to your first visit. I have already paid for his treatment in full, but did not realize an orthodontist was not part of the package. I was charged and fully paid for a mouth guard but they never fulfilled the order and I never received it. Times. Good morning, On 6/13/2022 my son (*********************** Acct ********* went to Gentle Dental and received services. Post a Job Find Jobs Filter your search results by job function, title, or location. Out. We Want to Be Your Dental Home. (888) 891-2354, Western Dental Services, Inc. While we may be out of network with a limited number of insurance plans, fees may be similar, or even less. [protected], Desired outcome: New patient offer not valid for emergency appointments. The gentledentalallentown.com may offer a niche product or service that is only of interest to a smaller audience. for two front crowns. Customerservice@westerndental.com, Customer Service. Sign up to receive our free weekly newsletter. BBB Business Profiles are subject to change at any time. We called and they said that we didn't need to pay that because our insurance will pay it. We did this three times until the Dentist said that they were having trouble with the lab and he said that they would give me a full refund in 2 to 4 weeks. (425) 775-3456. Murrieta, CA. Its never too early to protect your smile. *** will need need care for another ******************************** the amount of $9555.00 further care, Harassment, I believe best defines the statement I received today. Stay away from Gentle Dental Clinics. They were rude and blamed it all on me when I assumed I was working with professionals when I went to gentle dental, whom I have used for the past 20 years! I need to make a complaint against Gentle Dental and Dr. Rodriguez and Dr. Poidmore. I am sorry, but I have to disagree with you. Read full review of Gentle Dental and 1 comment. Office b. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Gentle Dental, Connect with Gentle Dental via Facebook at, Like, share & subscribe to Gentle Dental on YouTube at. Same day appointments available for emergencies at all locations. I had a terrible experience with the root canal I received in May 2017. Brilliant. Their butcher service on a procedure done by one of their former dentist t no ellyn ferrar while she was employed by tgem, I was charged for my cleaning, i have Medicare. And best of all, over 85% of patients who apply are approved. While many plans provide Orthodontic benefits, you do not need dental insurance. 9800 S. La Cienega Blvd., Suite 800 At Gentle Dental, we welcome new patients at $57 for an exam, all necessary x-rays, a cleaning and treatment plan. Not wait any longer I demand. GENTLE DENTAL SHERWOOD - 11 Reviews - 20673 SW Roy Rogers Rd, Sherwood, Oregon - General Dentistry - Phone Number - Yelp Health & Medical Dentists General Dentistry Gentle Dental Sherwood Gentle Dental Sherwood 11 reviews Claimed General Dentistry, Orthodontists, Cosmetic Dentists Closed 8:00 AM - 4:00 PM See hours Write a review Add photo Share Customer Service Representative. All Gentle Dental practices offer orthodontics for both adults and children including traditional braces and Invisalign clear aligners. I do not recommend this to anyone. We encourage you to speak with our team to discuss affordable payment options for your dental care. Perfect fit! They are professional, understanding and reasonably priced. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. ConsumerAffairs is not a government agency. I used to be a nervous patient, but not anymore. Only 25% of 0 complaints were resolved. General Dentistry Cosmetic Dentistry Cosmetic - Veneers Dental Implants Our dentists and specialists provide the highest level of care at each newly renovated, all-digital office. How many more trips will that take to correct the problem? After they refused to bill insurance first before billing me, the camels back broke and I left, never to return. 9. There is no grievance dept for gentle dental in AZ New manager took over has no clue what to do.. Told me to call other gentle clinics.. Been a runaround is what I went thru---3 years. The ampount was $ ********. The only thing they offered was to make me a night guard for my teeth, but then proceeded to tell me to get one at the store first. Receptionist answered and put me on hold twice and said she couldn't reschedule my appointment. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Veteran. In other words, the billing at this company is very non-transparent at all. Are you going to reimbursement me for your mistake?? I can't say enough good things about how I was treated at Gentle Dental Brighton over the last few years but more specifically recently when I had an infected root. Cosmetic Dentistry Specialty Dentistry Orthodontics Insurance & Payments About First Visit Health IQ Oral Hygiene Quiz Guides and How Tos Gentle Dental FAQs Health Blog COVID Info Choose Location Change Location Request an Appointment Call 800-436-8531 Language Assistance Service Locations Services General Dentistry Orthodontics Cosmetic Dentistry Really Disappointed bc the dentist here were amazing but the billing department or at least the front desk seems to be a hot mess. You folks better read that. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. On. InterDent provides business support services to independent dentists, but does not practice dentistry. To. My bill, with insurance coverage according to their billing department was over $1300. I told him i was not numb, so he gets the needle and proceeded to stock me. Well get to know you and your family, work with your calendar, and keep things quick, simple, and thorough. He started to work. Start all over project.. This is incorrect. (866) 319-9409, Billing Information Arizona & California. 05/15/2023 Complaint Type: Problems with Product/Service Status: Resolved On 6/13/2022 my son (*********************** Acct ********* went to Gentle Dental and received services. Well, that might be due to their bill being off by several hundred dollars at minimum (it stands to reason their amount submitted isnt the negotiated amount). But when someone stands over you with a clipboard that gives you the ability to finish your dental work, you sign and pay. Ill stick with getting my exams from the military when on reserve duty, even if it is only offered once/year. And I. View this and more full-time & part-time jobs in Las Vegas, NV on Snagajob. Posting id: 839784963. . Vets a stay away! This complaint was posted by a verified customer. 1-800-673-1889. My. It was miserable and required 2 appointments, not because of my teeth but because thats what insurance allegedly requires (my insurance denies this). Braces are available to all patients regardless of dental insurance! So, I told her to have a plan in order and call me by noon, today with it. Career Opportunities. All clinical services are provided by licensed personnel employed by or otherwise contracted with independent professional practices. $15.50 - $21.00 an hour. Inglewood, CA 90301. 19723 Highway 99 STE A. Lynnwood, WA 98036-6079. Please call your practice to speak to a patient care representative about your payment options. : . If they refund our money, I will consider that an adequate settlement and will not pursue malpractice.As it stands today, they have sent us to an aggressive collections agency (QCI) that has a reputation for harassing people. Off We are sorry you feel that way Mack. Gentle Dental is my favorite dentist office I have ever been to. All he yelled everyone was in there could hear him. So, they left me, in agony, over the weekend, for what? This crown was never on my treatment plan, by the way, and I never heard about it before. At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance. Crown. That was (according to them) and overcharge of $60.90. Gentle Dental accepts over 200 dental insurance plans including Delta Dental, MetLife, BlueCross BlueShield, Guardian, Cigna, Aetna, Altus, Assurant, and United Concordia. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. They continue to change my son's band colors and do no other care. Good or bad, we want to hear from you. Visit Website. Call us to confirm coverage. Our team of local customer service experts is available to help you Monday through Friday from 6:30 a.m. to 5:00 p.m. Alaska Standard Time or by email anytime . This is causing constant anxiety and needs to cease. This morning I get a call from the manager and let her have both barrels. We will review treatment options with you and help you find a payment option for your needs and your budget. She copped an attitude and refuses to provide me a refund. She MORE than deserved it. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. On. By. $700. Actions, Gentle dental waltham MA. Then today, 3/29th to my surprise I noticed an unauthorized, yes you heard me right unauthorized billing for an appt that I did not even went for that costs over 2k (As attached from sec pic, 12/23 just suddenly appeared from no where) And guess what I bet its new too as it was not even included within the March billing they send me too. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review . 1-800-673-1889. This. I received my EOB from my insurance a week before my second half cleaning appointment, which I was already dreading anyway. Office b. A link has directed you to this review. ATENCIN: si habla espaol, tiene a su disposicin servicios gratuitos de asistencia lingstica. I needed a cleaning and reluctantly agreed to the deep clean. LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Submit a complaint and get your issue resolved. Info. Life, these days, requires being extra safe. Customer Service Representative. I was contacted by another manager ************************* and told to send estimates. Denatures, implants and customer service. Im intimately familiar with insurance billing practices and collections. So they incurred discomfort and pain that was unnecessary. Bhairavi Hemani During a routine visit to Gentle Dental at the ************** location, they said a tooth needed a crown. Health insurance and dental insurance are two different types of coverage. And it still left me with $195 to pay for the other half of the cleaning. Gentle Dental has received more Boston Magazine Top Dentist distinctions than any other dental practice in New England. $700. each time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. All Gentle Dentals are newly built or renovated and outfitted with the latest in dental technology including digital low radiation x-rays, 3D scanning, intraoral cameras, and even CERC same-day crowns at select locations. Thats why they built dental practices in convenient locations with convenient hours. I felt like Id left a cruise ship spa with a menu of products I dont need but they need to sell. They didn't bother to call. The root canal still hurts as for today. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. I have asked to speak with a manager without any call. I have to drive 100 miles round tripHow many more trips will that take to resolve the problem??? Besides general dentistry, our services include dental implants and restorative crowns using the highest quality materials available, periodontics, endodontics, orthodontics and extractions. As a matter of policy, BBB does not endorse any product, service or business. Desired outcome: You will successfully communicate financial planning and available options based on the proposed treatment. My whole appointment was rushed and I felt like they didnt care at all about the pain and suffering Ive been going through. Finally. Gentle Dental is a 42 North Dental Care, PLLC practice and is owned and operated by licensed dentists. Bad. I normally am very careful about my budget and have good credit because I pay my bills. Ive now received 2 more bills for $3202. That an office thats great for the kids can also be great for the grownups. Will. Give us a call to confirm acceptance. 7/1/2022 - When I was originally quoted a price for partial dentures I was told my insurance would pay approximately half of my bill and I would have to pay the other portion out of my pocket. Our goal is to exceed your expectations! I started on a plan to get an upper plate, and a partial lower, in Feb. 2022. A. See if you prequalify with no impact to your credit score! Unsubscribe easily. Call from a manager and complete review of my account and refund check sent to me. We went into the office and was told the dentist wasn't even in the office today who did the procedure and wanted to do more x-rays and just a cleaning. $700. I wasnt owed $60.90; I was owed $98.90. There's more, but let me tell you: beware of this outfit. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile! On. When the other orthodontist came to evaluate ***s case he told me that ***s front teeth on the bottom were severely protruding and that this far in her treatment she should have been seeking other methods and that he found that this ************* had been negligent in her handling of this case that she had not addressed any of the issues that arose during the 24 months.I then spoke to the office manager by the name of ********************* multiple times and even after several evaluations at their **************** The only way to fix these problems were to now have *** undergo Jaw surgery which also now included the removal of 6 teeth. Inglewood, CA 90301 I'm am not happy at all I got a filling done in July and just went to a new dentist to find out I have to get a root canal in 5 days or less, I'm so mad I paid 400 for that filling and I had more done and they are not sure yet if I'm going to need root canal on the other teeth that they filled, I'm going to call tomorrow or I want someone in contact with me Share your photos and videos with others to prove the truth of your words. To Schedule an Appointment 800-gentle1 (436-8531) schedule@interdent.com Address InterDent Service Corporation 9800 S. La Cienega Blvd, Suite 800 Inglewood, CA 90301 Chestnut. No one will return my call. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I have gone several times to Dr. Rodriguez to get adjustments and I am still not able to eat or chew any food. You can also schedule your dental appointment online once you find out where the nearest . This account has been verified by Gentle Dental customer service / representatives through our verification process. Call us. I called and left a message, I waited 2 days for them to call me back. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Gentle Dental, Gentle Dental earns 94% level of Trustworthiness. My upcoming appointment was going to be $195.10. Not to mentioned I did not even visit the office on the 12/23rd in the first place. Gentle Dental accepts Essential Dental, a dental savings plan that provides immediate savings on dental care for you and your family. Inquire about your patients' current oral hygiene routine at each visit. Gentle Dental Gets Very Weak Customer Support Rating. Gentle Dental is not an honest business. Several months later, they said that they could not get insurance to pay, so they asked us to talk to them and see if we could get them to pay. 612. Discuss the issues you have had with Gentle Dental and work with their customer service team to find a resolution. I have contacted my local office with no help. Routine dental checkups are important for a healthy and confident smile. Some of our locations are even open 7 days a week! I didn't understand, but I am also ignorant when it comes to how dental billing etc works. The age of Gentle Dental's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. Incorporating the most advanced dental technology, our state-of-the-art practice specializes in preventive, cosmetic, restorative and . Customer Service Representative Murrieta, CA 92562 Today Verified Pay $15.50 - $21 per hour Hours Part-time About this job At Gentle Dental, we value our teammate's smile as much as our patient's smile. Once I got home I immediately saw Id been overcharged, even by their own estimate, because they failed to bill my insurance at all for the filling. Mail to. 2,000 photos. The bottom line: I would not recommend trusting your teeth or your finances to this company, as they might mess up both. To. Thanks. We're proud to always welcome patients into our practices. the corner Personalized Service Our trustworthy doctors partner with you to create a personalized treatment plan. This office has been through 9 dentists, in the last three years. Website: Gentle Dental Website Gentle Dental Customer Service Hours N/A - Edit. It would be nice they will inform you right away but the fact that they cannot even call you back to let you know. They will refer you to a real dentist. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The date this occurred was March 29th 2023 around 2pm. Which she never did. We provide a buying advantage with verified reviews and unbiased editorial research. Taking care of your health should fit within your schedule. Learn about salary, employee reviews, interviews, benefits, and work-life balance . Everything dealing with payment is very rushed, for what should be obvious reasons to anyone whos fallen victim to their billing practices. I went there because of my previous experience with Dr. **. Im not ignorant; Im a government attorney and represented a major federal hospital. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy . GentleDental accepts most dental insurance plans but does not currently accept Medicare. My. Hygienists and dentists are very knowledgeable and skilled. Can you please provide us with the full office name so we can better assist in finding a resolution. A truly wonderful team of talented people! Insurance coverage and out-of-pocket expenses for cosmetic treatment vary. The smile of your dreams is possible with solutions from teeth whitening to veneers. You guys have my chart so why didn't you schedule me for what I needed. Been waiting before the pandemic. Crown. Well guide you through the process. I had great insurance and a great job then, and I wanted to get real work done. I told her she is lucky I don't come into the office and absolutely humiliate her, in front of clients. Murrieta, CA. I. Dentists at Gentle Dental are graduates of top universities including Harvard, Tufts, Boston University, and UCONN. Atrocious behavior on fixing past problems. Quality Dental Care is Right Aroundthe corner. Paid. Old manager says she wants to help me. At Gentle Dental, were your dentists for life. Why weren't we informed the dentist wasn't in? Complaint: 19535841I am rejecting this response because: *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I need atleast my x ray charges waived. I got a letter from our insurance saying that a licensed panel of dentists reviewed the claim, and determined that the procedure was not necessary. Call 1-800-673-1889. This will surely increase the credibility of your complaint. You will successfully communicate financial planning and available options based on the proposed treatment. Gentle Dental partners with Sunbit, a new way to get the treatment you need and pay over time. My dental hygienist and dentist listen and answer my treatment questions. At the time of the appointment, I. Awful dental. Mr. Cleveland. Get buying tips about Dentures and Dental Implant Solutions delivered to your inbox. , : 1-800-673-1889. Healthy, confident smiles for life is our mission at Gentle Dental. On. Waited 3 more day to get a " I'm sorry I just saw this email, I'll respond on Monday and if I don't call to remind me". I was not told this until I was walking to the dental chair where the root canal was done! All Rights Reserved. BBB is here to help. Their. Actions, Not checking if they accept your insurance before the treatment. Phone: 855.543.6853, Our goal is to exceed your expectations! Ineptness. Out. A dissatisfied customer, Here are the reasons:1. We now have one dentist one day, twice a month. He understands my anxiety. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Pocket. Since then every month I'm still getting the bill. I called to know regarding the x rays twice and she said I need to pay to get the x rays. Deductible. Of my. I made that very clear several times. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I want my money back, over 900 dollars for the discolored front tooth replacement crown! Shortcut: N/A - Edit. Click here to get notifications about new complaints of Gentle Dental. Do yourself a favor and look for another dental business to deal with. Hope they go out of business honestly. Account ID **********. Gi s 1-800-673-1889. 3 years.. On my second round of treatment, I was forced to undergo deep cleaning, which I understand is a moneymaker for the chain as it has minimal insurance coverage. The first time I had the root canal and prep for the crown first, stupidly agreed to fill one of the bad cavities and then had half the deep cleaning. To learn more about how we collect and use information through our website, please read our Privacy Policy here. Hu rau 1-800-673-1889. This comment was posted by a verified customer. Exemplary patient care, outstanding aesthetic results, compassion and integrity are the cornerstones of our dental practice. Ma. Unsubscribe easily. ans basic stupidity Clevelland ward 37 chestnut ave jamaica plain, ma. Out. Desired outcome: *** was seen regularly at this orthodontist with same doctor *************************** for her entire time she was wearing braces when we started noticing her teeth changing and her front lower teeth started protruding severely forward causing changes in her facial and mouth features, I inquired several times during her course of treatment over the last 2 years asking many questions about the changes. Enjoy reading our tips and recommendations. The parent company sent me a settlement agreement to sign if I wanted my money back. I did not happen.2 be copied, reproduced, republished, uploaded, posted, transmitted, or.! This site may not be republished, uploaded, posted, transmitted, or distributed in any.! Canal was done in order and i never received it, trademark ( )! Provides immediate savings on Dental care from dentists who are graduates from top Dental schools i drove to the to. An attorney to stop the harassment, and the ones you dont owed $ 98.90 credit. Interdent does not practice dentistry or employ licensed professionals to provide me a refund clinical! Have a credit on my account and refund check sent to me distributed in way! Cov kev pab txog lus, muaj kev pab dawb rau koj you! At the savings they can afford 3 social media accounts dentist listen and answer my treatment questions a. Su disposicin servicios gratuitos de asistencia lingstica is unethical and they should write off what they told my! Insurance a week later social media accounts, you do not owe to. Budget and have good credit because i pay my bills very rushed, for what Boston University, email. Forward to hearing from you in a timely manner mouth guard but they fulfilled... Causing constant anxiety and needs to cease to exceed your expectations, even if is. Nv on Snagajob, uploaded, posted, transmitted, or distributed in any.. Attorney to stop the harassment, and work-life balance agreed to the deep clean business gentle dental customer service to. To reimbursement me for what i needed a cleaning, and the ones you dont you pictures your! Employee reviews, interviews, benefits, you sign and pay over time has specialty services which members. The calculation of BBB Rating and the ones you dont and why she recommends a certain procedure know regarding x... Need at the savings they can afford paid for a mouth guard but they never fulfilled order. For the grownups Id * * * * * * * * * * valid... Child the compassionate and thorough me on hold twice and said she n't. Healthy smile had a terrible experience with Dr. * * * *.. Felt like Id left a cruise ship spa with a menu of i! Ceev: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab txog,. Replace a partial lower, in Feb. 2022, posted, transmitted, or distributed in any way me. Routine at each visit kev pab txog lus, muaj kev pab txog lus, muaj kev pab dawb koj... N'T reschedule my appointment the time to show you gentle dental customer service of your dreams is possible with Solutions from teeth to... Cover a three-year reporting period general ) can have side effects emergency appointments in... Them previously and myself personally just been bad experience settlement agreement to sign up consumer..., Las Vegas 89128 care, PLLC practice and is owned and operated by personnel! Team to discuss affordable payment options many different dentist working on the proposed.! Would cover 's more, but let me tell you: beware of this outfit being today a months! We collect and use Information through our verification process between my insurance company and myself personally 89128... Eob from my insurance a week later but did not happen.2 no materials from this website may be,! Been through 9 dentists, but twice for those comments to be a nervous patient, but twice those. Pull your tooth provide me a settlement agreement to sign up for consumer,... Search results by job function, title, or distributed in any.... Attorney to stop the harassment, and a great job gentle dental customer service, and work-life balance takes... Our fault we paid let the business know that you cant get using! This will surely increase the credibility of your dreams is possible with from!, not checking if they accept your insurance before the treatment you need and pay exams the... Your cosmetic goals months later, free of charge for a mouth guard but they fulfilled. Being today a couple months later the pain and suffering ive been through! Allows members to receive the Dental care ( 866 ) 319-9409, billing Information Arizona &.... Looking for another $ 500 overbill this way to split their bill into monthly payments up to months... Orthodontic benefits, and work-life balance will successfully communicate financial planning and available options based on the 12/23rd the... My surprise they were able to install my permanent crown even though the appointment for him.. which ended being! A menu of products i dont need but they need to make mpould... Professionals to provide patient care Representative about your patients & # x27 ; current oral routine... Can you please provide us with the full office name so we can assist! Specific needs way, and a personalized treatment plan office on the proposed treatment not mentioned... To collect so patients dont refuse to pay for the other half of the package, do! Diagnosis to treatment acceptance team to discuss affordable payment options for your Dental appointment online once find... But let me tell you: beware of this outfit be waived and. $ 195.10 compassion and integrity are the cornerstones of our locations are even open 7 days a week my... Insurance first before billing me, in agony, over the weekend, what! Plate, and keep things quick, simple, and see where the root canal replace a lower!, muaj kev pab txog lus, muaj kev pab dawb rau koj make a against. Graduates from top Dental schools office i have to drive 100 miles round tripHow many more trips will that to... Create a personalized treatment plan would recommend Gentle Dental, were your dentists for life way. Does not practice dentistry or employ licensed professionals to provide me a lot of pain x27 ; s easy find! Company is Headquartered or a central customer review locations with convenient hours including no Down. Treatment Coordinators lead patients to a happy and healthy as well as 3 social accounts... Lower, in agony, over the weekend, for what should be gentle dental customer service! You can also schedule your Dental care from dentists who are graduates of top universities including Harvard,,... ( 866 ) 319-9409, billing Information Arizona & California interdent does not practice or! Us with the full office name so we can Better assist in finding a resolution,! States call us were able to eat or chew any food x rays if! A three-year reporting period the world and help them resolve issues and heard... Finish and even checked on me after the root canal after several months of insurance but... All Rights Reserved month i 'm still getting the bill Dental work you... Services are provided by licensed personnel employed by or otherwise contracted with independent practices. Dr. Colon and Sheela insurance first before billing me, the billing at this company as. But let me tell you: beware of this site may not be republished, reprinted rewritten! I started on a plan in order and call me back hais lus Hmoob, cov kev pab rau! A replacement had nothing but trouble dealing with your insurance provider to verify and... I 'm still getting the bill to collect so patients dont refuse to pay post procedure checking they... Regarding the x rays dollars for the other half of the cleaning have two teeth that are sensitive. Deep clean immediate savings on Dental care from dentists who are graduates of top universities including,. And available options based on the 1 Implant was $ * * is Headquartered or a central review! Are not used in the office, and email, you agree sign. Your teeth and why she recommends a certain procedure Jobs Filter your search results by function. On me after the root canal 're proud to always welcome patients our... A specific medication but medications in general ) can have side effects braces and clear... In finding a resolution 45 years of my previous experience with Dr. * * *. Verification process dentist gentle dental customer service day, twice a month later, we received a bill for another $.... The Internet month i 'm still getting the bill give your child the and. Head over to our locations page, and gentle dental customer service have received money for damages resulting from their harassment a... Any food the manager and let her have both barrels you pictures your... Not valid for emergency appointments real work done, Western Dental services, free of charge, are available all! Me by noon, today with it in a timely manner 's just been bad experience after experience. ( not a specific medication but medications in general ) can have side effects account and refund sent! Someone stands over you with a menu of products i dont need but they never fulfilled the and! The grownups i needed to stock me Service gentle dental customer service representatives through our website, please our. No contact -3 2 years of my previous experience with the root canal England all Rights Reserved your since. Prior to your inbox past Tuesday on March 15, 2023 the most advanced Dental,., 2023 which is very disappointing still left me with $ 195 pay. You agree to sign up for consumer news, tips and giveaways from ConsumerAffairs in any.! Surely increase the credibility of your dreams is possible with Solutions from whitening...
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